FAQ
We hope you find answers to your questions here.
If there is inconsistency between the insurance terms and the information below, the terms apply.
If you need further assistance feel free to contact us or visit our offices — we are happy to assist you.
General
How do I get an insurance quote?
How can I file a claim?
What is the status of my claim?
How can I see what I have paid?
How do I change my payment method?
Where can I see an overview of my insurance, claims and payments?
Motor Vehicle Insurance
Why is Mandatory Vehicle Insurance issued without me requesting it?
Why I am not able to cancel my Mandatory Vehicle Insurance?
What does Comprehensive Insurance cover that Mandatory Vehicle Insurance does not?
Life and Health Insurance
How do I apply for Domestic Medical Cost Insurance?
Travel Insurance
How am I covered if I receive treatment in a medical facility abroad?
Businesses and Individuals in Operations
Login and Access Permissions
I'm Starting a Business – What Insurance Should I Have?
How Can I Get an Insurance Quote for My Business?
Do I Need to Notify VÍS of Vehicle Purchase or Sale?
Do I Need to Notify VÍS If I Deregister a Vehicle Plate?
Professional Liability Insurance for Construction Managers
What Is Your Collection Process?
How Do I Report a Claim for a Business?
