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Contact Us

At your convenience.underline Did you know that our largest service office is online and open 24/7? You can file claims, renew you insurance or add coverage through our online service portal at vis.is.  You can do all this online at your convenience.

Frequently Asked Questions

How do I get an insurance quote?
How can I file a claim?
What is the status of my claim?
How can I see what I have paid?
How do I change my payment method?
Where can I see an overview of my insurance, claims and payments?

We want to distinguish ourselves as a leading service provider and are always seeking ways of making insurance with VIS more convenient for our customers.

Do you need further assistance?

Please contact us and we will address your issue.

We Want to Hear from You

Whether you have a question concerning your insurance, wish to relate your experience of our services, or wish to know more about our products and services.

Our service representatives are ready to assist you Mondays through Thursdays from 9:00am to 4:00pm and Fridays from 9:00am to 3:30pm.

Live Chat

Our service representatives are ready to assist you Mondays through Thursdays from 9:00am to 4:00pm and Fridays from 9:00am to 3:30pm.

Open Live Chat

Visit Us

If the issue cannot be resolved digitally or via telephone, we will book an appointment for you at our service offices.

There we observe the two-meter distancing guidelines for the sake of your safety and the safety of our staff.