Hoppa yfir valmynd

Responding to a claim

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Personal injury in Iceland

In the event of an accident that causes personal injury, please contact the police immediately by calling 112.

Personal injury and illness abroad

If you have travel insurance and suffer a serious accident or an unforeseen and serious illness while travelling aboard, the medical facility where you seek medical attention needs to confirm your travel insurance.

SOS International, tel +45 3848 8080, will confirm your travel insurance wherever you are in the world and pay for the service you receive if the incident is covered by your insurance. SOS International 's experts are on standby 24/7 to assist you with finding a doctor, hospitalisation and medical repatriation. See further information on the confirmation of travel insurance.

Property damage

In the event of serious property damage, e.g. due to fire or water, please contact the VIS Emergency Services at 560 5000. We are on standby 24/7.

Vehicle damage

You can contact Arekstur.is if you need help with filling out a claim form. This service is available in the Greater Reykjavik area weekdays from 7:45am to 18:30 and Saturdays from 12:00pm to 5:00pm. The number to call is 578 9090.

Criminal act

If you have a suspicion of a criminal act, e.g. burglary or vandalism, please contact the police immediately by calling 112.