Right to a rental car
Your right to a rental car depends, among other things, on which motor insurance coverages you have and who was responsible for the loss you suffered. In addition, the right to a rental car under a comprehensive collision insurance is subject to you being in a loyalty tier higher than Copper in the VÍS loyalty program, that is in Bronze, Silver, Gold, or Diamond.
If you are entitled to a rental car, you should keep the following in mind:
The repair shop can often arrange a rental car for you when the vehicle is brought in for repairs, but you can also make the booking yourself.
Use is based on a maximum of 100 km per day.
A kilometer fee is charged on the use of all vehicles. When using a rental car, you may have to pay a specific kilometer fee, regardless of whether VÍS pays for the rental car in connection with the loss.
Am I entitled to a rental car?

Please contact us or visit our offices if you need more information — we are happy to assist you.