Whistleblowing and whistleblower protection
What is misconduct or wrongdoing?
Misconduct is a breach or attempted breach of laws, regulatory provisions applicable to the company's operations, or VÍS's internal rules. It also includes conflicts of interest that have caused harm to customers and other improper business practices.
Wrongdoing: Conduct that endangers the public interest, e.g. conduct that threatens people's health or safety, or the environment, without necessarily constituting a clear breach of laws or regulations.
Do you have knowledge or suspicion of possible misconduct?
If you have knowledge or suspicion of possible misconduct, wrongdoing, or possible insurance fraud, we encourage you to let us know. In doing so, you can help expose violations that may cause significant harm to customers, the company and society at large.
Anyone who has become aware of possible misconduct related to VÍS's operations can submit a report. The report must be based on a reasonable suspicion, though such suspicion need not be beyond all doubt. All reports received will be reviewed, and matters will be examined further by the company's misconduct team where warranted.
Reports are received through a dedicated system designed to protect the reporter (whistleblower) and the information provided in the report. Reporters are encouraged to identify themselves by their real name; however, the system also allows for continued communication with those who choose to remain anonymous.
