Device insurance

Device Insurance is only available from retailers who have entered into an agreement with VÍS for the sale of this insurance. The insurance must be purchased at the same time as the device. The insurance covers the device specified on the sales invoice, together with access­ories that were supp­lied with the device in the packaging in which it was deli­v­ered.

The insurance covers

  • Damage to the device caused by a sudden and unfor­eseen defect or failure in the internal functi­oning of the device.

  • Damage to the device caused by a sudden and unfor­eseen external event affecting the device, for example due to accidents during use, tran­sport or storage.

  • The of the device in the event of visible burglary into a locked build­ing.

The insurance does not cover

  • Damage caused by changes in heat or humidity.

  • Damage attri­butable to normal wear and tear from use, rust or corrosion.

  • Damage that results only in a cosmetic defect and does not impair the usability of the device, for example scratches.

  • Damage arising in conn­ection with repair or main­ten­ance.

  • Damage due to lost or corrupted data and soware.

  • Damage for which the manufact­urer, seller, repairer or carrier is liable under contract or law.

  • Damage due to pixel defects that do not impair the usability of the device.

  • Please note that the information about the insurance is not exhaustive. More detailed information can be found in the insurance terms.

  • In case of a discrep­ancy between this information and the insurance terms, the insurance terms apply.

Insurance terms and other information

The insurance terms is your contract with VÍS. It is important to thoroughly read the terms and under­stand what is covered and what is not, before purchasing the insurance.

We point out that the information docu­ment contains a brief summary of the main aspects of the insurance. Further information about the insurance can be found in the insurance terms.

Insurance terms and information document